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FAQs

If you need help then we may already have the answer. Take a look through our FAQs and if you still have a question afterwards then please use our contact page or call us on 01922 459 571

Q. What's the cost of delivery?

A. Our standard online delivery charge is £4.95 for mainland UK and the Scilly isles. Heavy/bulky items may incur additional carriage charges but these will display on the product page or relate to any product code which ends in a CX

Delivery charges for other parts of the UK and Ireland:

  • Scottish Highlands/Isles of Scotland £32.99.

  • Channel Islands £45.99.

  • Northern Ireland £10.99.

  • Isle of Wight £13.99.

  • Isle of Man £12.00.

  • Eire £15.00.

Q. Do you deliver worldwide?

A. The Maudesport website currently only delivers to the UK and Eire. However we can dispatch to certain other countries. For more information on this contact the customer services team on: 01922 459 571

Q. When do you deliver?

A. Monday to Friday, during business hours. Usually by Royal Mail or Fedex, sometimes by company vehicles.

Q. What are your business hours if I email or call?

A. Customer Services - Monday to Friday: 9.00am to 5.00pm.

    Our on-site shop is also open Saturday: 9.00am to 1.00pm from 1st week in June to last Saturday in October excluding Saturday before August bank holiday (does not apply to helpline).