Delivery & Returns
Buy online at Maudesport and get Free Delivery to most of the UK on orders over £150.
Offer does not include Scottish Highlands/Isles of Scotland, Channel Islands, Northern Ireland, Isle of Wight, Isle of Man
Delivery - Quick Guide
If you order online, delivery charges are as follows:
UK Mainland, Scilly Isles £4.95.
Scottish Highlands/Isles of Scotland £32.99.
Channel Islands £45.99.
Northern Ireland £10.99.
Isle of Wight £13.99.
Isle of Man £12.00.
Delivery on all stocked items is 3 - 5 working days from point of order.
Clothing items are ordered directly from our suppliers at the point of your order. Standard delivery for these items (without print or embroidery) is 7-10 working days. On occasion our suppliers may have delays on some items but in these instances you would be notified of the timescales for the expected reciept of your items.
Items where the code ends with a CX are carriage charged extra items. These items inccur an additional delivery charge due to their heavy or bulky nature. In some instances these items may also require special access requirements as they require a 'two person lift'. After ordering these items you will be notified where relevant to discuss any additional charges or access requirements.
Returns for change of mind / no-longer needed can be sent back to the below addresses:
Returns for Equipement:
Wall Family Distribution
Battlefield Enterprise Park
Returns for Clothing:
Units W1/N3 Westpoint
Middlemore Lane West
Delivery shortages or damages goods must be notified to us within 3 days of delivery and confirmed in writting within 7 days. For returns for 'change of mind', Maudesport must be notified of the intention to return goods within 14 days of reciept. As the consumer you then have a further 14 days to return. Any returns over 28 days from the point of purchase, Maudesport reserves the right to refuse.
On the rare occasion of issues with faulty or incorrect goods, you can simply contact the customer service team on: firstname.lastname@example.org and the team will arrange the collection of the goods.
Please note, items of clothing which have been personalised with names, numbers, initials or badges can not be returned for change of mind or change of size. Customised garments can only be returned if faulty.
Products that have not been personalised may be returned with the label, in their original packaging.
Where returns are requested for change of mind or incorrectly ordered, the cost of return is at the customers expensive and original delivery charges cannot be refunded, only the cost of goods once delivered back into Maudesport in a resellable condition.